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","roles":{"textData":{}}},{"id":"Text_Caption_668","class":"TODO::Senthil","instance":"Text_Caption_668","title":"They must be assisted in retrieving their assistive devices from overhead compartments. ","roles":{"textData":{}}},{"id":"Text_Caption_669","class":"TODO::Senthil","instance":"Text_Caption_669","title":"They may require assistance fastening their seatbelt. ","roles":{"textData":{}}},{"id":"Text_Caption_670","class":"TODO::Senthil","instance":"Text_Caption_670","title":"In order to remain compliant with Part 382, we must accommodate any passenger that self identifies as disabled. 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","roles":{"textData":{}}},{"id":"Text_Caption_674","class":"TODO::Senthil","instance":"Text_Caption_674","title":"A seat next to the passenger designated for their personal care, or their safety assistance. ","roles":{"textData":{}}},{"id":"Text_Caption_675","class":"TODO::Senthil","instance":"Text_Caption_675","title":"Bulkhead seating for passengers with service or emotional support animals ","roles":{"textData":{}}},{"id":"Text_Caption_676","class":"TODO::Senthil","instance":"Text_Caption_676","title":"Bulkhead seating for passengers with a fused or immobile leg. 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","roles":{"textData":{}}},{"id":"Text_Caption_680","class":"TODO::Senthil","instance":"Text_Caption_680","title":"This includes the use of ramps or mechanical lifts to move wheelchairs, motorized carts, or aisle chairs on or off the aircraft. ","roles":{"textData":{}}},{"id":"Text_Caption_681","class":"TODO::Senthil","instance":"Text_Caption_681","title":"Passenger supplied wheelchairs can be brought on-board the aircraft as long as they can be strapped to a seat. These wheelchairs must meet FAA size requirements of 13 x 36 x 42 inches. 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","roles":{"textData":{}}},{"id":"Text_Caption_684","class":"TODO::Senthil","instance":"Text_Caption_684","title":"These designated storage areas must be in the cabin, and be of sufficient size to stow at least two typical adult sized folding, collapsible, or break down manual wheelchairs. ","roles":{"textData":{}}},{"id":"Text_Caption_685","class":"TODO::Senthil","instance":"Text_Caption_685","title":"The wheelchair size may not be more than 13 x 36 x 42 inches without having to remove the wheels or otherwise disassemble it. 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","roles":{"textData":{}}},{"id":"Text_Caption_688","class":"TODO::Senthil","instance":"Text_Caption_688","title":"Wheelchairs may not be used in the cabin They may be stored in an overhead bin ","roles":{"textData":{}}},{"id":"Text_Caption_689","class":"TODO::Senthil","instance":"Text_Caption_689","title":"If a passenger requires transfer from an aisle chair to their seat, two personnel must be used. Only assist with the transfer if requested by a passenger. ","roles":{"textData":{}}},{"id":"Text_Caption_690","class":"TODO::Senthil","instance":"Text_Caption_690","title":"Clearly communicate the steps of transfer with the passenger, and make sure they are comfortable. Communicate with the passenger during the process, explaining every step before it happens. 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","roles":{"textData":{}}},{"id":"si239829_a","class":"TODO::Senthil","instance":"9_62","roles":{"answer":{"title":"Bulkhead seating.\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si239840","class":"TODO::Senthil","instance":"Text_Caption_224","title":"C) ","roles":{"textData":{}}},{"id":"si239844","class":"TODO::Senthil","instance":"Text_Caption_227","title":"Emergency Aisle Seating ","roles":{"textData":{}}},{"id":"si239840_a","class":"TODO::Senthil","instance":"11_63","roles":{"answer":{"title":"Emergency Aisle Seating\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si239851","class":"TODO::Senthil","instance":"Text_Caption_228","title":"D) ","roles":{"textData":{}}},{"id":"si239855","class":"TODO::Senthil","instance":"Text_Caption_229","title":"A seat next to the passenger designated as their safety assistant or personal care attendant. 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","roles":{"click":{"subtype":"button","question":"Slide239961q17"},"textData":{}}},{"id":"si251427","class":"TODO::Senthil","title":"Try again ","roles":{"click":{"subtype":"button","question":"Slide239961q17"},"textData":{}}},{"id":"Slide239961","class":"Question Slide","instance":"KC","thumbnail":"","children":["si8350","Image_386","si239747","si239757","Image_387","si239783","si239793","si239807","si239822","si239833","si239844","si239855","si239892","si239904","si239916","si251427"],"roles":{"slide":{"durationInFrames":1671},"navigation":{"navid":"Slide239961"},"question":{"interactionId":"239719","quizId":379,"title":"Multiple Choice","text":"If a passenger self identifies as having a disability, which of the following is not one of the accommodations that must be made for the passenger?\r","ikc":true,"type":"knowledgeCheck","interactionType":"choice","ramdomized":true,"correctAnswers":["C"]}}},{"id":"Text_Caption_691","class":"TODO::Senthil","instance":"Text_Caption_691","title":"Issues, Complaints, and Resolutions ","roles":{"textData":{}}},{"id":"Image_388","class":"TODO::Senthil","instance":"Image_388","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240001","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240011","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Image_389","class":"TODO::Senthil","instance":"Image_389","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240037","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240047","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Slide240063","class":"Normal Slide","instance":"Issue Complaint Resolution","thumbnail":"","children":["si8350","Text_Caption_691","Image_388","si240001","si240011","Image_389","si240037","si240047"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide240063"}}},{"id":"Text_Caption_692","class":"TODO::Senthil","instance":"Text_Caption_692","title":"Issues, Complaints, and Resolutions ","roles":{"textData":{}}},{"id":"Image_390","class":"TODO::Senthil","instance":"Image_390","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240103","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240113","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Image_391","class":"TODO::Senthil","instance":"Image_391","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240139","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240149","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Text_Caption_693","class":"TODO::Senthil","instance":"Text_Caption_693","title":"In this section, you will learn how to define a direct threat, as well as details around medical threats, and when refusing a passenger is appropriate.  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","roles":{"textData":{}}},{"id":"Text_Caption_697","class":"TODO::Senthil","instance":"Text_Caption_697","title":"When it comes to disabilities, carriers may not refuse travel on the basis of a disability unless travel for passengers with disabilities involves safety, security, and/or regulatory concerns. ","roles":{"textData":{}}},{"id":"Text_Caption_698","class":"TODO::Senthil","instance":"Text_Caption_698","title":"All FAA, TSA and other non-governmental mandates must be followed when dealing with a passenger with a disability or illness. ","roles":{"textData":{}}},{"id":"Slide240288","class":"Normal Slide","instance":"Issue Complaint Resolution 2","thumbnail":"","children":["si8350","Text_Caption_695","Image_392","si240218","si240228","Image_393","si240254","si240264","Text_Caption_696","Text_Caption_697","Text_Caption_698"],"roles":{"slide":{"durationInFrames":2685},"navigation":{"navid":"Slide240288"}}},{"id":"Text_Caption_699","class":"TODO::Senthil","instance":"Text_Caption_699","title":"Issues, Complaints, and Resolutions ","roles":{"textData":{}}},{"id":"Image_394","class":"TODO::Senthil","instance":"Image_394","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240338","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240348","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Image_395","class":"TODO::Senthil","instance":"Image_395","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240374","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si240384","class":"TODO::Senthil","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Text_Caption_700","class":"TODO::Senthil","instance":"Text_Caption_700","title":"According to 14 CFR Part 382, a direct threat means a significant risk to the health or safety of others which can not be eliminated by modification of policies, practices or procedures by the provision of auxiliary aids or services. ","roles":{"textData":{}}},{"id":"Text_Caption_701","class":"TODO::Senthil","instance":"Text_Caption_701","title":"The question as to whether a passenger’s condition poses a direct threat most commonly comes into question when the passenger has a communicable disease or infection. 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The condition must have severe health consequences. ","roles":{"textData":{}}},{"id":"Text_Caption_706","class":"TODO::Senthil","instance":"Text_Caption_706","title":"The probability that the potential harm to the health and safety of others will actually occur. ","roles":{"textData":{}}},{"id":"Text_Caption_707","class":"TODO::Senthil","instance":"Text_Caption_707","title":"The condition must be both able to be readily transmitted by casual contact and have severe health consequences.  If both do not exist, it is not a direct threat. 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","roles":{"textData":{}}},{"id":"Text_Caption_713","class":"TODO::Senthil","instance":"Text_Caption_713","title":"Acquired Immune Deficiency Syndrome (AIDS)  Has severe health consequences, but is not easily transmitted in the cabin. 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